Privacy policy

PRIVACY POLICY (GDPR Regulation)

For Europe and companies doing business towards European area users

App Name: GRS Communications

Last Updated: May 28, 2026

This privacy policy describes how GRS Communications FL LLC collects, uses, and discloses your personal information and data when you use our services through our website [https://grsllc.mnmapps.com](https://grsllc.mnmapps.com) and/or our official mobile application.

1. What kind of data is collected?

Our company collects the following set of data and information:

  • Personal identification information: Name, email address, phone number, and country/location.

  • Specific user selections regarding requested business services.

  • Device information (collected anonymously): Device model, OS version, and device language.

  • Geolocation data (if explicitly permitted by the user).

2. How is the data collected?

You provide our company with most of the data we collect. We collect and process personal data when you:

  • Fill out our contact forms or submit an inquiry via the website or application.

  • Register online or place an order for any of our digital products or services.

  • Interact with our platform while cookies are active on your device.

Our company also receives technical and analytical data indirectly from integrated analytics infrastructure:

  • Firebase / Google Analytics

3. How will we use your data?

Our company collects your data so that we can:

  • Process your service requests and manage your interaction with our team.

  • Properly filter and address inquiries based on the specialized business area requested (Communications, Marketing, Análisis del agua, Creación de aplicaciones, or Plataforma CRM).

  • Detect, prevent, and respond to security issues, system performance errors, or harmful activities on our infrastructure.

When our company processes a request, it may send required data to secure verification systems or third-party payment processors to prevent fraudulent activities.

4. How is the data stored and retained?

Our company securely stores user data on cloud servers managed via encrypted environments. We will keep your personal identification and service inquiry data for a standard operational period of 5 years following your last interaction, after which all records are securely overwritten or completely purged from our active databases.

5. Marketing

Our company may occasionally send you information about products and services of ours that we think you might like. If you have agreed to receive marketing communications, you may always opt out at a later date.

You have the right at any time to stop our company from contacting you for marketing purposes. If you no longer want to be contacted, please reach out to us at: g.roman@grscommunications.com.

6. Data protection rights under GDPR

Every European user interacts with our services with the following verified rights:

  • The right to access: You have the right to request copies of your personal data.

  • The right to rectification: You have the right to request that we correct or complete any information you believe is inaccurate.

  • The right to erasure: You have the right to request that we erase your personal data under certain conditions.

  • The right to restrict or object to processing: You have the right to limit or object to how we process your personal data under specific conditions.

  • The right to data portability: You have the right to request that we transfer the collected data to another organization, or directly to you.

If you make a request, we have one month to respond to you. To exercise any of these rights, please contact us at: g.roman@grscommunications.com.

7. Privacy policies of third parties

Our application or website contains links to external platforms. Our privacy policy applies strictly to our services. If you navigate to another website or external service, you must read their respective privacy policy.

8. Contacting the appropriate authority

If you wish to report a complaint or feel that our company has not addressed your concern in a satisfactory manner, European users may contact their local data protection authority, such as the Commission Nationale de l'Informatique et des Libertés (CNIL) in France.

PRIVACY POLICY (Non-GDPR Regulations)

Last Updated: May 28, 2026

1. Information you give us

You do not have to provide personal information to browse general sections of our application or website. However, to request customized service evaluations, we require personal details including your name, email address, and phone number. Additionally, servers automatically log basic connectivity details such as your IP address for security purposes.

2. Sharing and restricting information

We restrict access to personally identifiable information strictly to employees, contractors, and vendors subject to non-disclosure requirements who require access to this data to perform their operational duties. We do not exchange, rent, or sell your personal information for commercial purposes to outside entities.

3. Security controls

Our company implements industry-standard technical controls to protect data in our possession. These practices include encrypting the transfer of personal information over the internet using Secure Sockets Layer (SSL) protocols, deploying active firewalls, and using strict technical procedures to ensure data integrity.

COOKIE POLICY

Our platform uses cookies and similar tracking technologies to analyze user preferences and optimize performance.

1. Types of tracking technologies used

  • Strictly necessary cookies: Essential for navigating the platform and using its foundational features.

  • Performance & Analytics cookies: We use Google Analytics to help us understand how customers interact with our site and app. Google collects information about your interaction, but we have limited the provider’s ability to see your full IP address. You can review Google's privacy protocols at [https://policies.google.com/privacy](https://policies.google.com/privacy).

  • Functionality cookies: Used to remember your custom preferences such as your language settings or location.

2. How to manage cookies and tracking

You can configure your browser or mobile device operating system to refuse all cookies or to alert you when a cookie is being sent.

  • For Desktop Browsers: You can clear or block cookies directly through your browser settings menu (Chrome, Safari, Firefox, or Edge).

  • For Mobile Devices:

    • iOS Users: Enable "Limit Ad Tracking" or adjust tracking permissions within your iOS Privacy Settings.

    • Android Users: Select "Deactivate ad personalization" within your Google account settings on your device.

Please note that blocking all cookies may impact the proper functionality or availability of certain integrated interactive tools within our application.